Privacy Policy

Last updated:

At Coinelic, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or use our platform. By using our service, you consent to the practices described in this policy.

Information We Collect

When you use our platform, we may collect certain information about you, including:

• Account Information: Your name, email address, and authentication credentials provided during registration.
• Profile Data: Information such as your trading experience level and platform usage preferences.
• Authentication Data: Login verification tokens and session information to keep you logged in securely.
• Google Account Data: If you choose to sign in with Google, we receive your name and email address from your Google account.

Use of Information

We use the collected information for the following purposes:

• To create, manage, and secure your user account.
• To provide a personalized platform experience based on your trading profile.
• To process account approval requests and communicate important service updates.
• To improve our platform, products, and services.
• To detect and prevent fraud and unauthorized activities.

Information Sharing

We respect your privacy and do not sell or trade your personal information. We may share your information only in the following circumstances:

• Trusted Service Providers: We share information with third-party services like Google Sign-In (for authentication) and Firebase/Firestore (for secure data storage). These providers are contractually obligated to handle your data securely.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

Data Security

We implement industry-standard security measures to protect your personal information, including data encryption and restricting access to authorized personnel only. Verification documents are deleted after your account is approved.

Cookies and Tracking Technologies

We use essential cookies and local storage to maintain your login session, remember your authentication state, and provide core platform functionality.

Your Rights and Data Retention

You have the right to access, correct, or request the deletion of your personal information. We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.